NPS Prism at Medallia Experience 2024

You're Invited!

Sips & Scores

Kick-off Medallia Experience with an exclusive happy hour hosted by Bain & Company! Join a curated group of CX leaders and get a better understanding of your company's CX performance including access to your NPS scores and new industry benchmarks.

Monday, February 5th
4:30 - 6:30 PM
La Cave Lounge, Wynn Las Vegas

Hosted by:

Jason Barro, NPS Prism Founder
Quinn Aldrich, NPS Prism VP of Client Success & Sales
Rahul Sethi, NPS Prism Co-Founder & EVP

La Cave 3-1

Save Your Spot

CREATOR OF THE NET PROMOTER SYSTEM^SM
Meet Fred Reichheld

Fred Reichheld is a Bain Fellow and the creator of the Net Promoter system of management, a revolutionary, yet simple measure of customer loyalty. Fred’s creation of the Net Promoter Score allows companies to measure promoters, and surpass competitors due to its proven correlation with core company performance metrics.
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Meet The NPS Prism Team

NPS Prism provides answers that bring CX and business teams together. End data debates with a single source of truth: unbiased NPS scores from your customers—and your competitors’ customers—at the product, channel and journey level.

Jason Barro
Jason Barro is the Lead Partner and Founder of NPS Prism, Bain’s customer experience benchmarking service that provides actionable insights to grow loyalty and sales.

Rahul Sethi
Rahul Sethi is an Executive Vice President and Co-Founder of our NPS Prism solution, through which he is responsible for our rapidly growing competitive benchmarking business.

Quinn Aldrich
Quinn Aldrich is a Vice President on the executive team of NPS Prism, Bain's largest data subscription business focused on CX benchmarking.

NPS Prism is the data business that does it right. The data is so valuable to competitors in an industry because they not only look at who's winning at the brand level but it breaks it down into each episode in the customer experience. It's part of my dream of Bain changing the world and how we measure success

Fred Reichheld

CREATOR OF THE NET PROMOTER SYSTEM^SM