Posts by Rachel Lynch, Manager, NPS Prism
Featured
When to Go Digital and When to Stay Human? An NPS Analysis.
At one point or another, most of us have experienced the frustrations that come with a company’s digital touchpoints. No matter how thoroughly you outline your issue or clearly say, ...
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Net Promoter Score
NPS Prism at Medallia Experience '24
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Net Promoter Score
How to Combine Competitive NPS Data With Internal Data to Drive CX Improvements
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Featured
When to Go Digital and When to Stay Human? An NPS Analysis.
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