Posts by Max Lafortune
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2024 Global Banking NPS Benchmarks Report
In response to continued demand following our U.S. Benchmarks Report, NPS Prism is thrilled to launch our first-ever Global Banking NPS Benchmarks Report, which explores checking and savings ...
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NPS
Unlock CX Excellence with the 2022 NPS Prism® U.S. Benchmarks Report
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Utilities
U.S. Utilities’ relationship NPS continues to drop amid inflation and the end of favorable pandemic-era policies
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