Posts by Anna Krementz, US Financial Services Lead
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NPS Prism Releases Latest U.S. Benchmarks Report
NPS Prism is thrilled to release our latest US Benchmarks Report, offering CX, product, and business leaders a valuable way to measure customer sentiment, track changes in customer experience ...
Read MoreLife & Annuities Insurers See rNPS Declines Due to Decreased Engagement and Economic Factors
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Insurance
Increased Insurance Premiums Lead to Double Digit pNPS Declines
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Financial Services
Banks See Increases in Digital NPS: See the Impact of Banking Customer Experience Trends
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